This privacy notice applies to the website at dunrowick.com, operated by Dunrowick Solutions Ltd, 3rd Floor, Commerce House, 45 Deansgate, Manchester, M3 2AY, United Kingdom. It describes the types of information that may be collected when you use this site and how that information is handled. Where matters are subject to confirmation by the operator or depend on technical implementation details not yet verified, this notice uses appropriately measured language rather than making absolute assertions.
What information this site may collect
When you visit dunrowick.com, certain technical information may be recorded automatically by the server hosting this site. This typically includes your IP address, the pages you request, the date and time of the request, and the type of browser or device you are using. This information is recorded for operational purposes such as diagnosing technical faults and understanding general patterns of site use.
If you complete and submit the enquiry form on the Enquiry page, the information you enter — including your name, email address, selected request type, and message — is transmitted directly to the Dunrowick team's email inbox. This site does not store form submissions in a database prior to sending. The information you submit is used solely to respond to your enquiry.
This site does not currently use cookies for tracking or advertising. If this changes, this notice will be updated accordingly.
How we use the information
Information collected automatically by the server is used to maintain the technical operation of the site. It is not used to identify individual visitors or to build profiles of user behaviour for commercial purposes.
Information submitted through the enquiry form is used to respond to your message. It may also be retained by the team for a reasonable period to maintain a record of the correspondence, in case follow-up is needed. Information submitted in enquiries is not shared with third parties except where required to handle your request or where we are under a legal obligation to disclose it.
Legal basis for handling your information
We handle information submitted through enquiry forms on the basis of our legitimate interest in responding to communications sent to us. Where you contact us voluntarily with a query, we consider it reasonable to retain a record of that correspondence for an appropriate period.
The legal framework applicable to the handling of personal information in the United Kingdom includes the UK General Data Protection Regulation and the Data Protection Act 2018. This notice is written in general terms and should not be taken as legal advice or a formal statement of compliance. If you have specific questions about how your information is handled, please contact us using the details below.
Retention
Server logs are typically retained for a limited operational period and then deleted or overwritten. The specific retention period is determined by the server operator's standard settings and may vary.
Correspondence received through the enquiry form may be retained for as long as is reasonably necessary to resolve the subject matter of the enquiry or to maintain records for administrative purposes. We aim to avoid retaining personal information for longer than is needed.
Your rights
Depending on applicable law, you may have rights in relation to personal information that we hold about you. These may include the right to ask what information we hold, to request correction of inaccurate information, or to ask us to delete information in certain circumstances.
To exercise any of these rights or to ask a question about how we handle your information, please contact us at:
Dunrowick Solutions Ltd
3rd Floor, Commerce House, 45 Deansgate
Manchester, M3 2AY, United Kingdom
Email: [email protected]
We will respond to requests as promptly as we reasonably can. We may need to verify your identity before acting on a request.
External links
This site may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy notices separately.
Changes to this notice
We may update this privacy notice from time to time. Any material changes will be reflected on this page. We recommend checking this page periodically if you use the site regularly.